At our company, we aim to make the delivery process as smooth and hassle-free as possible. Please find below the relevant information regarding delivery:
Import Taxes & Customs fees
We would like to remind our valued customers that they are responsible for any customs and import taxes that may apply to their order. These fees are not included in our pricing and vary from country to country. We recommend that our customers check with the local authorities in their country to obtain accurate information on any additional fees that may be applicable.
Cost to deliver
We offer competitive delivery rates to ensure that our customers receive their purchases in a timely and cost-effective manner. The cost of delivery within the UK mainland is only £40, while for Europe and the US, it is £70. We aim to keep our delivery prices as low as possible without compromising on the quality of our service. Our delivery rates are transparent, and there are no hidden fees. We want our customers to have peace of mind when purchasing from us, knowing that they are getting a high-quality product at an affordable price. If you have any questions or concerns about delivery rates, please do not hesitate to contact our customer service team for assistance.
Standard items are typically delivered within an estimated 4-5 weeks timeframe. However, please note that during our peak season, which runs from October to January, these delivery times might extend a bit further.
Once your item has been dispatched, we will send you an email with tracking information, so you can stay informed about the progress of your delivery. We work with a range of reputable couriers, including RHENUS Home Delivery, Anyvan, DHL, TNT, and UPS, who are experienced in handling furniture items and providing a high level of customer service. We want our customers to have peace of mind when it comes to delivery, knowing that their purchases are in safe hands.